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Mar 01, 2023

Inclusion in the workplace is the process of creating an environment in which all employees feel appreciated, respected, and supported, regardless of their ethnicity, gender, sexual orientation, or other traits.

The history of workplace inclusion may be traced back to the 1960s civil rights movement in the United States, during which all persons, regardless of color, gender, or sexual orientation, requested equal opportunity in the workplace.

Inclusion in the workplace is crucial in the twenty-first century because it generates a diverse and inventive work environment in which all employees can bring their complete selves to work, feel valued, and contribute their unique perspectives and ideas. In turn, this results in enhanced productivity, employee happiness, and business success.

When people feel included, their brains are more likely to engage in positive relationships and cognitive processing, leading to improved problem-solving, creativity, and decision-making. This is an unexpected conclusion from psychology and neuroscience.

Successful leaders use workplace inclusion to build stronger teams by fostering an environment in which all employees feel valued and respected, and in which their differences are acknowledged and appreciated. They develop policies and procedures that encourage diversity and inclusion, including as training for unconscious bias, mentorship programs, and diverse hiring practices.

Despite the fact that many businesses have made success in encouraging workplace inclusiveness, there is still much to be done. According to a recent study, approximately 40 percent of American employees have experienced workplace bias, indicating that many firms have a long way to go before creating a fully inclusive workplace.

In the context of a disengaged workforce, workplace inclusion is particularly crucial because employees who feel excluded or undervalued are more likely to disengage from their work, resulting in decreased productivity and greater attrition.

By providing tools and resources that promote diversity, equity, and inclusion, technology may help us establish a more inclusive workplace. AI-powered recruiting tools, for instance, can assist eradicate bias in the employment process, whilst virtual reality simulations can help employees encounter and comprehend diverse perspectives and cultures.

Impact Measurement & Evaluation

We recently conducted an informal poll on our LinkedIn page, to gauge how product managers would respond to the following hypothetical scenario

Behavioral Science, Democratized 2

We make 35,000 decisions each day, often in environments that aren’t conducive to making sound choices. At The Intentive, we work with organizations in the public and private sectors—from new startups, to governments, to established players like the Gates Foundation—to debias decision-making and create better outcomes for everyone.

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References

  1. What is Behavioral Alpha? (n.d.). Essentia Analytics. https://www.essentia-analytics.com/about-essentia/behavioral-alpha/
  2. Kahneman, D. (2012). Thinking, Fast and Slow. Farrar, Straus and Giroux.
  3. Kahneman, D., & Tversky, A. (1979). Prospect Theory: An analysis of decision under risk. Econometra, 49.
  4. Woodcock, C. (n.d.). What's in a Nudge. Essentia Analytics. https://www.essentia-analytics.com/whats-in-a-nudge/

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